We are proud to be part of the built environment industry, a multi-faceted and ever-changing landscape that challenges all, who are committed to maintaining high standards. By staying at the forefront of technological advancements and by continually implementing innovative change to our working systems, we strive to challenge the status quo and position ourselves as one of the best service providers in the UK.
Our Core Values are instrumental in guiding us with operational and strategic decision making. Every BFGM employee knows what our values are and we strive to put them into action every day.
Customer Service
We aim to provide an exceptional service to our clients, going beyond ‘normal’ expectations. We respect our clients and the business they provide and offer them a service that secures value for money and their peace of mind.
Commitment to Quality
We take pride in our work, performing to the best of our ability and to the highest possible standard.
Integrity
We give a fair and transparent price for our services, and all decisions are made to ensure that the outcome is beneficial for our clients and the company.
Teamwork
We understand the importance of teamwork and a community spirit. We promote actively engaging with our customers, colleagues, and service partners for a positive outcome. We value the input of all stakeholders in every aspect of our business.
Reliability
We understand and appreciate the importance of our client’s time. We pledge to uphold our service commitments, timings and objectives and communicate progress at every step of the way to keep our clients informed.
Investment in People
Every single BFGM employee is a valued asset. Without them, our mission and vision is not achievable. We aim to invest in our people by promoting their development and helping them to achieve their career goals.